When it comes to long term relations, the terms ought to be simple.

Company Name & Abbreviation

SMS JANYA operates under the firm "JANYAA Web Solutions OPC Pvt Ltd" located in Bangalore.
JANYAA WEB SOLUTIONS OPC PVT LTD can/will also be known as JWS where ever JWS is mentioned will be consedered as JANYAA WEB SOLUTIONS OPC PVT LTD / JANYAA WEB SOLUTION.


Persons using the Website or the Services for any reason whatsoever bind themselves and agree to these terms and conditions.
You may not use the Website or the Services if you are not of a legal age to form a binding contract with SMS Janya.
Users agree that all terms and conditions herewith published shall be binding on the User and that should there be a contradiction between these general terms and conditions and any other product-specific or service-specific terms and conditions, the product-specific or service-specific terms and conditions shall prevail to the limited extent of such conflict.
SMS Janya reserves the right to refuse to accept and/or execute an order or request to do business or to render any Services without giving any reasons therefor. BulkSMS also reserves the right to cancel orders in whole or in part in BulkSMS's sole and absolute discretion.

The Services

SMS Janya shall make all reasonable endeavours to ensure uninterrupted and continued use of the Services, however the delivery of SMS messages is largely dependent on the effective functioning of Network Operators' cellular networks, network coverage and the SMS recipient's mobile handset. SMS Janya does not and cannot guarantee the availability of any Service, the delivery of SMS messages or the compatibility between any message or content format and any particular mobile handsets or mobile operating systems.
Network Operators may modify, enhance, develop or discontinue components of their services at any time without prior notice, in which event SMS Janya shall be entitled to modify, enhance, develop or discontinue affected Services to Users without notice.

Using our services? Keep i am in mind!

This policy is effective from june 14, 2014. Please read the following important Terms of Service Agreement (the Agreement) before accessing or using any of the various services (the Services) made available to you (the client) by JWS through (SMS Janya). The use of services from (under JWS) [Hereafter may referred to as "SMS Janya | JWS"] constitutes agreement to these terms. By accessing or using the Services, you acknowledge that you have carefully read and understood whatever has been listed, and you agree to be bound by these Terms.

Refund Policy

We will try our level best to give high quality service that matches for our clients. In case, any client is not completely satisfied with our services we will cheerfully issue a eligible refund (pro-rated). All Eligible refunds will take maximum of 10 working days to process and it will be refunded in your bank account directly . Before you receive your pro-rated refund. You must also state a detailed reason as to why you are cancelling (as we request for any cancellation). We are the sole arbiter as to if your reason is a valid reason and if all possible steps were taken on your side and on ours to correct the situation causing the interest to cancel. Processing charges @ 10% shall be deducted out of the eligible refundable amount.
Click here to know more about Refund Policy.

Cancellation Policy

The user may as per their best interests deactivate their account at any point of time. All cancellation requests must be submitted to accounts & billing team of JWS ( You may submit your cancellation requests by email or phone. Your request will not be considered valid unless and until you receive confirmation from our accounts or billing department. The confirmation email or number given by accounts department of JWS will act as a proof of the cancellation of service.
JWS reserves the right to suspend or terminate access to our services without giving any prior notice without specifying any reason and also in case of any possible violation of the terms of use. JWS shall not be held liable for any instances of termination of services on the account of non-renewal or non-payment of dues on time.

Use of information submitted

User name and Email ID provided by the user at the time of Signup should be true to his/her knowledge and the provided Email ID should be in working condition.
However, all the details provided by the user at the time of sign up are hereby kept confidential with the team JWS for official use only. Purpose of the Email ID is to inform the user in case of any technical failure, down time of the service, change in service, modification of working policy, and to maintain a two way channel between the customers and the company for any kind of official communications
It is important to know that in order to keep a track of geographical location of the user, so as to keep a check on any fraudulent activities, we maintain a record of I.P addresses of our users. In case of any changes in personal information, users can modify the details by logging in using their existing Email ID and password. Go to the profile page in your account and modify what so ever you wish to.
Our services are present to make lives of people easy. Users choose SMS Janya by their own will without any force or pressure imposed by the JWS team . If any user, at any point of time, wants to opt-out of future communications with JWS team.

Terms of usage

This is a legally valid agreement that lays out the terms and conditions for the use of all services which comes under service agreed by you. The usage of the service is limited under all the terms & conditions herewith published.This agreement shall be governed by the rules and regulations of the authorities of the government of India. Please read this agreement carefully.All notices under this agreement will be considered as written and have been duly signed once the same is electronically confirmed.

Service usage policy

You agree to abide by all applicable local, national and international laws and regulations. You are solely responsible for all acts or omissions that occur under your account, including the content of the messages transmitted through the service. The SMS service that sends/receives messages to/from mobile phones is maintained by TEAM JWS. The utilization of the SMS service is subject to the following Terms of Service. 1. Any illegal use of the SMS service is strictly prohibited. 2. Messages containing sexual, racist or discriminatory content or any such usage of them may be considered as harassment and you are to be held responsible for this. TEAM JWS does not assume any liability for the content of the messages sent. 3. TEAM JWS will be exempt from any claim that may arise from third parties as a result of the message content. 4. You guarantee that the content of any SMS always respects and does not in any way conflict with fundamental human rights or will follow thenorms of Intellectual Property Right laws. (e.g. right to privacy, prohibition of discrimination on any ground such as sex, race, color, language,religion, political or other opinion, national or social origin.)5. You accept that the service is provided for professional use only and you agree not to use it to :Promote alcohol, music, dancing, dating, gambling or deception.Send unsolicited messages (i.e. mobile spam) and to therefore ensure that your messages are only sent to individuals that have given youtheir permission.Harvest, or otherwise collect information about others, without their consent.Mislead others by creating a false identity, impersonating the identity of someone/something else or by providing contact details that do not belong to you.Transmit, associate or publish any unlawful, racist, harassing, libelous, abusive, threatening, demeaning, lewd, immoral, harmful, vulgar,obscene or otherwise objectionable material of any kind. As a general guideline, if your content is not suitable for ages 13+, it most likely goes against our Usage Policy.Transmit any material that may infringe upon the intellectual property rights of third parties including trademarks, copyrights or other rights of publicity.Transmit any material that contains viruses, Trojan horses, worms, time bombs, cancel-bots or any other harmful/deleterious programs.Interfere with, or disrupt, networks connected to the service or violate the regulations, policies or procedures of such networks.Attempt to gain unauthorized access to the service, other accounts, computer systems or networks connected to the service, through password mining or any other means.Interfere with others use and enjoyment of the service. Engage in any other activity that Team JWS believes could subject it to criminal liability or civil penalty/judgment.6. You acknowledge that TEAM JWS delivers SMS's via major telecom operators and can therefore only influence the delivery transmission of SMS within the technical constraints imposed. SMS's submitted via Internet will be transferred to mobile network providers, provided that the recipient's phone is switched on and doesn't have a full memory and is located in an area covered by its subscribed mobile network provider. You acknowledge that, depending on the recipient's mobile provider service, it may not be possible to transmit the SMS to the recipient successfully. 7. You are responsible for the privacy and storage of the user-name and password. You agree to be legally bound by all the activities carried out through your account. 8. TEAM JWS neither claims nor guarantees the availability or performance of this service and accepts no liability for transmission delays or message failures. While TEAM JWS makes every effort to deliver messages promptly. 9. TEAM JWS doesn't refund the credits for undeliverable messages to you because we cannot guarantee delivery of the SMS's to recipients due to possible errors. TEAM JWS debits transmitted SMS's according to its transmission logs. These logs are deemed correct and valid even if the customer has objected to the correctness of the accounting records, except if investigation by TEAM JWS has produced evidence of a technical problem or error. 10. TEAM JWS reserves the right to exclude you from using this service, refunding you any remaining amount in your account. All purchases must be considered as final, in compliance with our no refund policy. 11. The SMS account balance is non-refundable and does not bear any interest. All the SMS's must be used in the validity period from the date of the purchase. No carry forward of the credits will be made unless otherwise defined in a separate contract. 12. You undertake the entire responsibility regarding the messages sent through services from your account, which are transmitted as per your request. 13. You shall indemnify and reimburse TEAM JWS all liabilities, costs, losses and damages, in case of any claim brought against TEAM JWS from any third party due to breach of contract.14. You shall in no way raise questions concerning our price policy since it is liable to change with due amendments in the government rules and regulations.


Where a User breaches any of these terms and conditions, including terms relating to payment of any amount due to JWS then, without prejudice to any of its legal rights, JWS shall be entitled to, amongst other things, to cancel its agreement with the User, to suspend or terminate the provision of services to the User's account, to sue for specific performance by the User, to claim damages and/or to retain any transactions already paid by the User in respect of services not utilised by it as damages resulting from such breach and to set off any claims.Where a User account is suspended or terminated due to any breach of these terms and conditions, JWS reserves the right to also suspend or terminate all other accounts registered by, or on behalf of such User, as well as suspend or terminate any account registered by any other person or persons whom JWS, in its sole and unfettered discretion, believes is affiliated with the User concerned.

Limitation of Liability/Disclaimer

Whilst we will take all reasonable steps to deliver your messages to the recipients as fast as possible, we cannot commit to, or guarantee, a specific delivery time. Such times depend on various network and system-related factors among the various entities involved in the transportation of your messages across the cellular mobile networks.
Furthermore, delivery reports and the originator are operator dependant features and so it is not possible for us to give 100% guarantee for their availability. We recommend that tests should be conducted beforehand when these features are considered to be of high importance. You acknowledge that as we send and receive text-messages via major telecommunication companies and Mobile Network Operators, our influence over the transmission of your messages is within the technical constraints imposed upon us.
Our responsibility is therefore to ensure that the text-messages you send through the service are processed correctly and delivered to the assigned entity. We are not responsible for the final delivery of the message, as this is out of our control and is the responsibility of the Mobile Network Operator.
SMS's that cannot be delivered within the lifespan allocated to them, either by us or a Mobile Network Operator will be discarded by the Mobile Network Operator, without any notice. We are not liable for any loss incurred by the failure of a message to be delivered and you acknowledge that damages concerning financial or other loss resulting from delivery failure cannot be claimed from Team JWS. Furthermore, you agree that the message contents are deemed to have zero value
You also acknowledge that text-messages are transmitted unencrypted and that eavesdropping of mobile phone communications, including SMS delivery by third parties is possible. We also recommend that you ensure sensitive and valuable information is communicated by a number of superior communication methods.
Furthermore, use of the service and the Internet is at its own risk and that the service is provided "as is" and "as available", without any warranties or conditions whatsoever, expressed or implied. We will apply all commercially reasonable efforts to make access to the service available through the required access protocols, but make no warranty or guarantee that you will be able to access the service at any particular time or any particular location. Without limiting the generality of the terms set forth, we and our affiliates, agents, content providers, service providers, and licensees hereby disclaim all express and implied warranties as to the accuracy, completeness, non-infringement, ` merchantability or fitness for particular purpose of the service generally, and any content or services contained therein, as well as all express and implied warranties that the operation of the service generally and any contender services contained therein will be uninterrupted or error- free.
We shall in no event be liable for any inaccuracy, error or omission in, or loss, injury or damage caused in whole or in part by failures, delays or interruptions of the service generally, and any aspect ancillary thereto; you agree to indemnify us for any third party claims arising from such failures, delays or interruptions in connection with regard to the use of the service.
Not withstanding anything to the contrary contained herein, the provisions outlined above are for the benefit of Team JWS and its affiliates, agents, content providers and service providers and each shall have the right to assert and enforce such provisions directly on its own behalf.

Modification of terms

We frequently update, modify and otherwise continually seek to improve the service and such changes often dictate that we simultaneously modify the terms and conditions of use. As such, we have the right to modify the terms of this agreement and to change or discontinue any aspect or feature of our service, in either case, as it deems reasonably necessary. If you do not agree with any such changes, your use of the service may be cancelled in accordance with the procedures for cancellation set forth in this agreement. You acknowledge your responsibility to review this agreement from time to time and to be aware of any such changes and, should you request, we will be happy to keep you informed if/when such changes take place. Furthermore, you accept that should there be a contradiction between other specific terms and conditions and these general terms and conditions, the other specific terms and conditions shall apply.


If at any time you breach the terms and conditions of the service, we may elect to suspend, terminate and/or cancel this agreement and/or recover any damages from you arising from the event(s) giving rise to the suspension, termination or cancellation. We reserve the right to suspend your service at any stage for any reason we may deem necessary to continue to provide any of our services in a way that may be hindered by your status as being our client, your financial status or the content of the messages originating from you. Upon any such termination, cancellation and/or suspension, you are still responsible for any obligations than accrued. Payment and other obligations under this agreement are not suspended, stayed, or otherwise affected by a suspension of access to/or use of the service (in whole or in part) where said suspension arises from your failure to comply with, or violation of, the terms of this agreement or of any law or legal obligation. Upon termination and/or cancellation, for any reason, you agree to immediately cease using the service and we shall have no obligation to you after any termination or cancellation of this agreement.
You are also free to terminate or cancel this agreement at any time, and for any reason. For such termination or cancellation to be effective however, you must inform us in writing through Email. You will still be under the responsibilities of this agreement for the duration that you used the service and you will cease to have access to the use of any credits that may exist in your account. Our terms and conditions as well as the prices are subject to change from time to time according to TRAI rules and regulations.

Payment Terms

(a)All payment to be done in favour of JANYAA WEB SOLUTIONS OPC PVT LTD (b)Alternate mode of payment can be done which is displayed in the site.(c)JWS is not liable for any transactions issue from any third party due to breach of transaction (d)Users are required to purchase credits which shall reduce for each message sent. The number of credits used per individual message depends on the message destination, the messaging route used, and Network Operator charges. The number of credits used per message is subject to change from time to time without prior notice. Unless expressly indicated to the contrary in writing, the cost of a credit is inclusive of SMS database hosting, User support and message handling costs. (e)SMS charges are located online at and may be provided as a schedule to any other format of these terms and conditions. Network Operator's charges for use of their networks and for SMS services may differ in respect of individual Network Operators and may be varied by Network Operators from time to time and without prior notice to BulkSMS or its Users. SMS Janya may vary its charges for SMS messages from time to time and without prior notice to Users. In the event that a Network Operator introduces reciprocal charges, SMS Janya retains the right to increase the number of credits needed per message, for that specific network. (f)Without prejudice to any other right that it may have in law, SMS Janya shall have the right to suspend or disable the operation of any User account and the provision of services to any User where payment of all charges have not been made in full by the due date, or where JWS reasonably suspects that payment has been made or effected by fraudulent means. ( )Mode of payments like online transfer,wallet Aps (paytm|Gpay) should be intimated for the confirmation (whatsapp 9590353565 or Email:

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